GETTING TO KNOW YOUR TEAM
Behind every successful leader is a supportive team that helps bring a great vision to fruition. These teams often have a culture of trust, camaraderie, and authenticity. But, this environment is difficult to construct if a leader makes assumptions about what motivates and inspires their employees. Learn ways to get to know your team in more authentic and trusting ways, which will ultimately help you build the culture that is so important to your company's success.
EFFECTIVE FEEDBACK
Using the principles of radical candor, if you care personally, you have a moral obligation as a manager to challenge directly. You will learn how to add the practice of effective feedback to your preventative toolkit so that employees are continuously aware of expectations and remain on track. Understand the importance of giving honest, caring, and direct feedback, as well as receiving it.
TEAM STRESS REDUCTION
Modern employees are feeling increasingly stressed, and the stress is taking a toll on their sleep, physical health, relationships, productivity, and sense of well-being. As a leader, you can play a key role in identifying stress in your team, as well as making improvements to the environment and improving the employee experience. Learn ways to incorporate fun and joy into your team dynamics and build a supportive environment.
ADDRESSING UNDERPERFORMANCE
If a member of your team is not performing at their best, it can bring down morale and affect the overall goals of your business. It’s important, and fair, for both yourself and the underperforming employee, to find a healthy and constructive solution to the issue while maintaining a caring and professional relationship.
TEAM CONFLICT RESOLUTION
Given competing interests, needs, and agendas, you can’t always ensure that your employees will get along. Learn how to spot team conflict early before the relations become strained. Acquire tools that will allow you to coach your team to better communicate and resolve their own conflict without directly involving you.
HR 101
As a people manager, you must understand the fundamentals of HR, after all, you are directly supervising the Human Resources of the company. You will be introduced to the general framework of the HR department, will understand the importance of the manager/HR business partnership relationship, will learn about basic laws that govern, support, and/or restrict your managerial authority, and will be introduced to employee relations and the tools available to address employment matters.
WORKPLACE INVESTIGATIONS
It's important to understand what is a workplace investigation and requirements you have when you receive a complaint that places you "on notice". There are federal and statutory obligations for employers to promptly investigate certain matters. You will be introduced to this practice and learn about the general process of conducting a timely, thorough, and sound investigation, competencies needed, who are the investigators at your company, and when you should act.
EMPLOYEE RELATIONS COACHING
Employee relations situations (e.g., performance, behavior, etc.) are unique and can be complicated at times. However, how and when to respond to these situations is critical and can result in amicable professional resolutions or a breach in trust and confidence. Don’t go at it alone! Our employee relations coaching is available on demand to help you successfully navigate sticky situations in your team.
ADA INTERACTIVE PROCESS & ACCOMMODATIONS
Organizations may need to adjust the work environment in order to accommodate an injured or disabled employee. In this seminar, managers will understand the legal requirements and recommendations of the ADA and EEOC to provide effective and reasonable accommodations and be guided through a step-by-step process on conducting the analysis.
ACHIEVING EFFECTIVE DOCUMENTATION
Employment decisions are often better facilitated when there is robust documentation justifying the need for the decision. In this seminar, managers will learn how to write effective memos and summaries, how to provide employees with clear and concise discussion recaps, and how to store these documents for expedited future retrieval.