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Employee Relations Foundations

Build a strong foundation in the principles, responsibilities, and core practices of Employee Relations.

 

Learning Topics

  • Introduction to Employee Relations

  • The Role of the Employee Relations Professional

  • HR Fundamentals for Employee Relations

  • Employment Law Fundamentals

  • Workplace Policies & Procedures

  • Documentation Essentials

Core Employee Relations Practice

Develop the technical skills required to confidently manage day-to-day Employee Relations matters.

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Learning Topics

  • Employee Complaints

  • Case Management

  • Workplace Conflict Resolution

  • Performance Management

  • Behavioral & Conduct Issues

  • Workplace Investigations

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Communication & Leadership Skills

Strengthen the interpersonal skills that distinguish exceptional Employee Relations professionals.

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Learning Topics

  • Difficult Conversations

  • Negotiation Skills

  • Emotional Intelligence

  • Building Trust & Credibility

  • Executive Presence

  • Coaching Managers

  • Motivating Employees

  • Influencing Without Authority

  • Communicating with Confidence

Employment Law & Compliance

Understand the legal and regulatory framework that supports sound Employee Relations decision-making.

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Learning Topics

  • Employment Law Fundamentals

  • Equal Employment Opportunity (EEO)

  • ADA & Workplace Accommodations

  • Leave Management

  • Wage & Hour Fundamentals

  • Workplace Privacy

  • Protected Activity

  • Compliance Essentials

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Advanced Employee Relations Practice

Expand your expertise in managing high-risk situations, complex employee issues, and organizational challenges.

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Learning Topics

  • High-Risk Employee Relations Situations

  • Organizational Culture & Employee Experience

  • Advanced Workplace Investigations

  • Complex Case Analysis

  • Organizational Assessments

  • Employee Relations Strategy

Leadership & Organizational Strategy

Prepare to lead Employee Relations programs, influence organizational strategy, and shape the future of the profession.

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Learning Topics

  • Building an Employee Relations Function

  • Leading Employee Relations Teams

  • Organizational Metrics & Analytics

  • Strategic Workforce Planning

  • AI in Employee Relations

  • The Future of Employee Relations

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