About Us
Employee Relations
Expertise for
Today's Complex
Workplace
ViaVision was founded on a simple belief:
Employee Relations deserves specialized expertise.
Today's workplace is more complex than ever. Employee complaints, workplace investigations, performance concerns, interpersonal conflict, organizational change, and other sensitive workplace issues require far more than traditional HR support. They demand sound judgment, objectivity, and the ability to balance people, business objectives, organizational culture, and compliance.
Effective Employee Relations is a specialized discipline that draws upon a unique combination of knowledge, experience, and human-centered skills. It requires an understanding of workplace dynamics, conflict resolution, negotiation, organizational behavior, employment law principles, leadership, and communication. Just as importantly, it demands exceptional interpersonal skills, emotional intelligence, sound judgment, and the ability to navigate difficult conversations with fairness, objectivity, and professionalism.
Success in Employee Relations isn't about applying a one-size-fits-all solution. It's about understanding people, assessing organizational risk, identifying practical solutions, and helping leaders make fair, consistent, and well-informed decisions during some of the workplace's most challenging moments.
At ViaVision, we believe Employee Relations is more than an HR function, it's a strategic business discipline that strengthens organizations from the inside out. Our team brings decades of hands-on Employee Relations experience to help organizations navigate sensitive and disruptive workplace issues with confidence, reduce organizational risk, and build stronger, healthier workplace cultures.
The Experience Behind ViaVision
ViaVision is supported by a team of seasoned Employee Relations professionals who share a common commitment to helping organizations navigate sensitive and disruptive workplace issues with fairness, objectivity, and sound judgment.
Together, our Senior Advisors bring decades of leadership experience across Employee Relations, workplace investigations, Equal Employment Opportunity (EEO), labor relations, organizational leadership, and compliance. Having served organizations across private industry, public sector, higher education, and global organizations, we understand the complexities of today's workplace and the importance of practical, people-centered solutions.
Our collaborative approach allows us to draw upon our collective knowledge and experience, ensuring every client benefits from the insight, professionalism, and specialized expertise that define ViaVision.
Joanna Iovieno
Founder & Principal Employee Relations Advisor
Joanna founded ViaVision to elevate Employee Relations as a specialized discipline and provide organizations with expert guidance for today's increasingly complex workplace challenges. With more than two decades of HR and Employee Relations leadership, she has advised organizations on workplace investigations, employee complaints, conflict resolution, executive coaching, organizational change, and global Employee Relations strategy. Joanna holds an MBA from the University of California, Davis and a Workplace Investigator Certificate from the Association of Workplace Investigators (AWI), bringing both strategic insight and practical experience to every client engagement.
Vanessa Williams
Senior Employee Relations Advisor
Vanessa is an accomplished Employee Relations and Equal Employment Opportunity (EEO) professional with extensive experience leading workplace investigations, EEO compliance, accommodations, and employment law initiatives. Her background includes serving as an Equal Opportunity Specialist, EEO Consultant, and Vice President of Training & Legal Affairs, where she partnered with organizations to strengthen compliance, mitigate risk, and promote fair, equitable workplace practices. As a Juris Doctor, Vanessa combines a strong understanding of employment law principles with practical Employee Relations expertise to help organizations navigate complex workplace issues with confidenceand integrity.
Michelle Chapman
Senior Employee Relations Advisor
Michelle is an accomplished Employee and Labor Relations leader with extensive experience guiding large public sector and higher education organizations through complex workplace matters. Having led Employee Relations and Equal Employment Opportunity programs for organizations including the School District of Philadelphia and Howard University, she brings deep expertise in labor relations, organizational culture, performance management, and compliance. Michelle's master's degree in Clinical-Counseling Psychology, combined with decades of Employee Relations leadership, provides valuable insight into workplace behavior, communication, and the human dynamics that shape effective organizational solutions.
Our Commitment
At ViaVision, our mission extends beyond resolving today's workplace challenges. We are committed to advancing the practice of Employee Relations by providing specialized expertise, developing future Employee Relations professionals, and helping organizations build workplaces grounded in fairness, accountability, and respect.
Whether supporting a single workplace investigation or serving as a long-term Employee Relations partner, our goal remains the same: helping organizations make thoughtful, consistent, and people-centered decisions with confidence.
